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Returns & Exchanges
At Seagrape Apothecary, we want you to feel confident in your self-care ritual. If a product doesn't align with your needs, we offer returns on most unopened items within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack the unused items in their original packaging to ensure they are protected during transit back to our studio.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.